Although paintless dent repair or PDR has been around since the 1960s, the auto repair method was not widely used until improvements in tools and techniques made it the best way to fix dings, dents, and hail damage. Now, paintless dent repair or PDR is the industry standard for dent removal and hail damage repair.

Paintless Dent Removal vs. Traditional Dent Repair

With traditional dent repair, collision centers and auto body shops use a putty-like substance to fill dents rather than remove them. The area is sanded, primed, and painted to match the rest of the car as closely as possible. Finally, a clear coat is applied. It is a lengthy and expensive process and your car loses its factory finish, which devalues the car.

Paintless dent repair or PDR, on the other hand, is performed by highly-trained technicians who use specialized tools to get behind the dent and carefully massage the dent out, restoring your vehicle to its original condition. No painting is necessary, preserving the factory finish and the value of your car.

Not all dents can be repaired using paintless dent repair. Factors that determine whether the dent can be fixed using PDR include the depth of the dent, the location of the dent, and whether there is paint damage related to the dent. Large dents can be fixed using PDR as long as they are not too deep.


Type of Damage Yes No Sometimes
Dings X
Dents X
Creases X
Hail Damage X
Broken Paint X
Ripped Metal X
Major Collision X

The Benefits of Paintless Dent Repair

The most important benefit is quality. This method is the closest you can get to the dent never happening in the first place. No grinding, fillers or primers are needed because your original factory paint finish is not disturbed, eliminating concerns related to paint matching while retaining the value of your car and keeping the manufacturer’s warranty intact.

Paintless Dent Repair costs less than traditional methods used at body shops. Repairs are typically between one-quarter to one-third the cost of conventional dent repair.

PDR takes less time than conventional auto body repair; most repairs are accomplished in a few hours. Repairs take even less time when you use the specialists at North American Paintless Dent Repair. You’re not having to wait in line behind every other kind of maintenance or car repair request in the body shop!

North American Paintless Dent Repair makes PDR convenient. We will come to your home, with our mobile dent repair unit and make repairs on the spot! For more involved repairs, we offer free pick up and delivery of your car which we will take to our shop to complete the PDR repairs.

Environmental concerns are another benefit of PDR. Since this process keeps the original factory paint on your vehicle, there is no need for the paint, chemicals, or other toxins that are used extensively in body shops when repairing dents. PDR is 100% environmentally friendly.

We are fully insured and offer a free, no-obligation repair estimate of the damage to your vehicle. Call us at (518) 769-5004.

We will show up when we say we will, no 4-hour window like the cable company!

North American Paintless Dent repair has been specializing in high-quality, convenient, paintless dent repair for over 20 years and is locally owned and operated, covering the Capital Region and the Adirondacks of New York. Most of our work is mobile, meaning we’ll come to your house or place of work to make dent repairs. If we need to take your car to our shop, we’ll pick up your vehicle and return it when we’re done. At North American PDR, we stand behind the quality of our work. We provide a Limited Lifetime Warranty on all our repairs, for as long as you own your vehicle.

North American Paintless Dent Repair serves the Capital District and Adirondacks Region, including Lake George, Schroon Lake, Southern Adirondacks, Albany-Troy-Schenectady, Glens Falls, Saratoga, Ticonderoga, Fort Ann, Amsterdam, Cohoes, Colonie, Gloversville, Johnstown, Whitehall, Chatham, and more.